Daily Archives: April 12, 2017

Recent E-mail Hack Example …

Recent E-mail Hack Example

We recently had a couple of new customers call in reporting their e-mail account was hacked. Upon review of their accounts, the hacker somehow obtained their credentials and sent out spam messages to all their contacts with a suspected malware infection link/attachment. The hackers then took it upon themselves to set an e-mail filter to delete any and all incoming mail which is designed to keep the user from knowing their account was hacked through friends/family/notifications/replies (see the image), they even changed the phone number in their signature so you called the wrong person.

Both parties were from two separate companies but fell victim to the same hack one received the malware from the other user. At least one of them reported their Paypal account was subsequently hacked after that. Keep in mind your e-mail is a very powerful tool. It usually holds all the reset abilities for many of your other accounts. You should protect your e-mail like it was your home with security measures such as 2-factor authentication and a strong password.

We are able to assist with recovering your hacked accounts, password resets, 2-factor authentication, lots of advice, some additional training, and even password management or other tools so you can easily secure your accounts and have peace of mind you are looking for without too much trouble. Don’t wait until you are hacked to take action, take action NOW! Safeguard all of your accounts.

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Yearly Domain Contact Verification …

Yearly Domain Contact Verification

If you registered your domain name through our site and/or you are hosting with us. Typically you will receive the following message once per year either through our registrar NameCheap or through yours, this is mandated by The Internet Corporation for Assigned Names and Numbers (ICANN). All domains must verify their contact information or be subject to suspension.

Don’t delay, this message is very real and you should take action on it. Verify it comes from [email protected] If you ever doubt the legitimacy of the e-mails you receive concerning your domain names, please contact us immediately at [email protected] so we may better assist you. Below is an example of such an e-mail from our registrar of choice, NameCheap.com.

Don’t let the name fool you they are awesome and we are highly impressed with their customer service, or else we wouldn’t use them. 🙂 When in doubt, feel free to call/e-mail us for support as we would rather give you the peace of mind than have you fall into a malicious trap.

If you fail to verify your contact information as requested for your domain name your website will result in the image below, once you verify it will change to the next image. If your site is taken offline, it can take 24-48 hours for the site access to be restored again.


From: Namecheap.com
Subject: IMMEDIATE VERIFICATION required for johndoe.com

As of January 1, 2014, the Internet Corporation for Assigned Names and Numbers (ICANN) has mandated that all ICANN accredited registrars begin verifying the WHOIS contact information for all new domain registrations and Registrant contact modifications.

The following Registrant contact information for one or more of your domains has not yet been verified:

Name John Doe
Address 1 123 Main Street
Address 2
City Example
State Province VA
Postal Code 20119
Country US
Email Address [email protected]
Please click the link below to verify the Registrant email address. You have a 15-day window from the time of the contact change to verify the email address. After 15 days, the domain(s) associated with this Registrant contact will be suspended until the e-mail address is verified.

Click here to verify your email address

If the above link does not work, please copy-and-paste the following URL into an open web browser to complete the verification process:


Once you click the link, your email address will be instantly verified and there is nothing further for you to do on the following domains:




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