Established in 1994 as HyperText Design Network as a web design company. At the time the owner now CEO, Matt Demaree, was 14-years-old and just starting high school at Liberty in Bealeton, VA. Matt used to stay indoors at recess back in the third grade where he would write program code down in composition books. These would eventually be transposed to hist computer when he arrived home. What a wonderful 386 PC running Windows 3.11 for Workgroups. While he coded mainly text-based adventure games and none of them really that impressive, he was in the third great so we cut him a little bit of a break.
Our first client claimed a 600% profit increase within the first month after publishing his first website. Impressed by the success, the business was born and Matt provided additional services such as digitizing documents, photo scanning, graphic design, and limited PC support. Shortly thereafter 1999-2003, the business was temporarily closed while Matt enlisted and served in the US Army as an Airborne Infantry Mortarman (commonly known as an 11 Charlie). He first served in the 1st Battalion 75th Airborne Ranger Regiment and later 1st Batallion 5th Calvary Regiment (Black Knights Battalion). He was honorably discharged in 2003 and the business was immediately revived offering even more solutions adding to the portfolio of products and services we have today.
As the business started picking up steam in 2004, including a full range of PC repair and support services, Matt was subsequently recalled back to Active duty to serve in Operation Iraqi Freedom from 2005-2007 with the 1st Cavalry 167th Squadron Reconnaissance, Surveillance, and Target Acquisition (RSTA). Fortunately, there were sporadic Internet connections available throughout his deployment in Iraq, Kuwait, and some other locations along the way. This allowed Matt to maintain a growing list of web hosting/design customers during his deployment when “downtime” was available. At the time, our hosting services were through large providers based on the west coast of the US and we did not have full control over the servers which became a huge issue due to lack of support options. Reaching customer service for these large companies was too much work and always took longer than expected to resolve even the simple issues such as a reboot requests or service restarts. To complicate things even more, Matt was still in Iraq fighting for freedom and fighting to keep the company alive as well.
When Matt was honorably discharged for the second and last time in 2007. The business name was shortened to HTDNET and we became a web hosting provider with our own equipment. This was done out of necessity not only for technical requirements but also for security. Today we are proud to say we host over 60+ domain names & websites in addition to all the other services and partnerships we have made along the way. On March 20th of 2014, HTDNET incorporated as a Limited Liability Corporation and became, HTDNET, LLC. Our offerings continue to expand as we offer reliable computer consulting, repair, managed IT solutions, web design/hosting, phone services, marketing, and other unique IT solutions. Looking back at all of our successes it seems like just yesterday but we have been in business for going on 23 years this coming March (2017).
New in 2015, we became a managed service provider (MSP). This allows us to help our customers support all of their devices from workstations, laptops, desktops, servers, switches, mobile devices and just about anything with an IP address. We can manage all aspects of your network or just monitor and report. This service is compared to having your own personal IT help desk for your business. Several time consuming tasks become virtually automated while having our professional eye looking over your infrastructure for any problems. When a computer experiences a problem, we are notified automatically with an alert. Each alert received is resolved according to your service level agreement (SLA). We have been very successful providing this new service saving many companies hundreds and thousands of dollars per year by identifying issues before they become costly problems. Now you can now focus more on just running your business.
New in 2016, early October we finished trials and added Voice over IP (VoIP) phone services to our product lineup. When you upgrade or establish your phone system on our VoIP system your business will forever be thankful. Not only do we support all features your current landline system has but we also offer hosted fax (receive faxes via e-mail with attached PDF) and even send a fax via e-mail. We include custom music and announcements on hold, find-me-follow-me, voicemail to e-mail, conference calls, international calls, and many more standard features for every customer. We are very excited to continue developing this solution and adding more features as we build and nourish this new and exciting service.
“Providing The Service You Deserve” – affordable products and solutions carefully selected from 20+ years of experience and business relationships, networking, and support. We cater to individuals, groups, non-profit, and business of all sizes. We specialize in providing all the tools necessary for a business to succeed in today’s market from servers and workstations to websites, software, phone service, print/online marketing, and more.
Our Command Center
Our command center provides a number of resources at your fingertips. Simply pick-up the phone and give us a call, one of our support representatives will ensure your issues, questions, or concerns are answered and resolved quickly and professionally.
Command Center Features
Dell Poweredge ServersFast and Reliable ConnectivityRedundant Power SourcesBackup Generator PowerRobust Control Panels24/7 Server Monitoring and ReportingRemote Support EnabledAdvanced Security and AntivirusManaged ServicesCloud Backups and more