WARNING: Be aware of companies calling your home/business about your merchant service accounts or credit cards to renegotiate rates. This is not your merchant service provider or credit card provider and they typically ask you for your recent statements.Only deal with your account manager at your current merchant account.

The other spin on this is “Visa/MasterCard” calling you directly to renegotiate rates on your credit cards. When in doubt do a gut check, if you gut tells you something is fishy, hang-up and call the number on the back of your credit card or your account manager directly to discuss any options that may be available.